Date last updated: 3.01.2024

Before providing us with any personal data, we encourage you, as a user of the Website, to read this Privacy Policy carefully, as it contains important information regarding the protection of personal data and security measures implemented to ensure compliance with applicable law.

Your personal data will be processed by us in accordance with the principles of legality, reliability and transparency, data minimization, correctness, integrity and confidentiality. Furthermore, your personal data will be processed only for the purposes about which you have been informed and no longer than necessary for these purposes. Your personal data will be processed in accordance with applicable law, taking into account all confidentiality obligations provided for therein.

  1. DATA CONTROLLER
    Neotermo based in Ciele, ul. Toruńska 8, 86-005 Białe Błota,
  2. Contact details:
    You can contact the data controller in writing at the following address: Ciele, ul. Toruńska 8, 86-005 Białe Błota, biuro@neotermo.pl
  3. PERSONAL DATA SUBJECT TO PROCESSING
    The term „personal data” means information relating to an identified or identifiable natural person. In particular, personal data collected by the Website include:
  • statistic data

These data are used solely to obtain anonymous statistical information related to the use of the website, to control its correct operation, to provide various functionalities required by the user, for security reasons, and to determine the identity of the persons responsible in the event of possible cybercrimes.

  • data provided by you voluntarily

When using the Website, you have the opportunity to voluntarily provide your personal data, such as name and surname and e-mail address, inquire about product pricing, register using the „Registration” form, contact the data administrator using the „Contact us” form. We will process this data in accordance with applicable regulations. If you provide us with personal data of third parties, you declare that you are authorized to do so and that you will comply with all obligations of the data controller under applicable law, and that you hereby release us completely from liability and protect us against any disputes, claims, requests for compensation for damage caused by processing, etc., possible from third parties whose personal data are processed by you in this way.

  1. Purposes of processing and legal basis for processing.
    Your personal data will be processed by us for the following purposes:
  • conclusion and performance of a sales and/or service contract – the legal basis for processing is the necessity of data processing to conclude and perform a sales and service contract (Article 6(1)(b) of the GDPR),
  • answering the submitted inquiry – the legal basis for processing in this case is consent (Article 6(1)(a) of the GDPR).
  • to conduct research/statistical analyzes based on aggregated or anonymous data, i.e. without the possibility of identifying the user, used to evaluate the Website, measure traffic on the Website and assess its functionality and interest in the Website;
  • to comply with our legal obligations;
  • to exercise or defend our rights;

Providing personal data for the purposes listed above is voluntary, although failure to provide data may prevent us from fulfilling your requests or fulfilling our legal obligations.

  1. Data recipients.
    Your data may be transferred to entities processing personal data at the request of the administrator, including: IT service providers, entities processing data for the purpose of debt collection – such entities process data on the basis of an agreement with the administrator and only in accordance with the administrator’s instructions.
  2. Transfer of data outside the EEA.
    Your personal data will not be transferred to recipients located in countries outside the European Economic Area.
  3. DATA STORAGE
    Your personal data will be processed by us for the time permitted by applicable law in order to protect our rights and interests. More information about the period of storage of personal data and the criteria for determining this period can be obtained by contacting the Data Administrator.
    The period for which the data will be stored.
    Your personal data will be stored until the limitation period for claims under the contract / provision of services expires or until the obligation to store data resulting from legal provisions expires, in particular the obligation to store accounting documents related to the contract. If you answer a question, your personal data will be stored for a period of one year.
  4. Rights of the data subject.
    You have the right to access your data and Mrthe right to request rectification, deletion and restriction of processing. To the extent that the basis for the processing of your personal data is the legitimate interest of the administrator, you have the right to object to the processing of your personal data. To the extent that your data is processed for the purpose of concluding and performing a contract / providing services – you also have the right to transfer personal data, i.e. to receive your personal data from the administrator in a structured, commonly used format. machine-readable. You may send this data to another data administrator. You also have the right to lodge a complaint with the supervisory authority responsible for the protection of personal data. To exercise the above rights, please contact the data administrator. Contact details are indicated above.
  5. CHANGES TO THE PRIVACY POLICY
    We reserve the right to change or update it from time to time. Any such changes will be effective immediately after they are posted on the Website, so we encourage you to check this section of the Website regularly to stay up to date with changes.